Steward queue/CASE-004064
Steward case

CASE-004064

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-49718workflow paused, state held

Side-by-side comparison

Incoming TPA-54977 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54977incoming
#1MBR-033371Melissa Woong
0.831 rec.
Best evidence: NameAddress
NameMelissa U Wong
MELISSA U. WONG
Melissa U Woong
Date of birth2007-04-25—
Member ID—UHC-05164-20
SSN•••-••-6032—
Phone4524720809—
Email——
Address4112 Park Pl4112 Park Pl
City / state / ZIPLas Vegas, NV, 89145Las Vegas, NV, 89145
GroupGRP-7943—
Plan——
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033371Melissa Woong0.83
Matched against CLM-411327, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395b0b78944e
    Escalated TPA-54977, top score 0.83, candidates MBR-033371

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-49718
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032334
Opened
2026-10-19 19:54:36
Top score
0.83