Steward case

CASE-004072

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-50492workflow paused, state held

Side-by-side comparison

Incoming TPA-57463 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-57463incoming	#1MBR-020934William Wallace 0.832 rec. Best evidence: Name	#2MBR-037427Billy Welch 0.822 rec. Best evidence: none ≥ 0.90
Name	Bill Wallace	William Wallace	Billy B Welch
Date of birth	— 1121-09-97	1997-11-20	2000-07-18
Member ID	— -	UHC-76716-58	UHC-56313-40
SSN	— •••-••--	•••-••-9846	•••-••-8455
Phone	— NULL	6623631782	—
Email	—	william.wallace@outlook.com	billy.welch82@hotmail.com
Address	— NULL	7044 Union St	1708 Hillcrest Rd
City / state / ZIP	— null,	Tempe, AZ, 85270	Eden Prairie, MN, 55309
Group	— UNKNOWN	GRP-2053	GRP-9014
Plan	—	OPTIONS-PPO	NAVIGATE-HMO
Sources, records	TPA1 record	PRV ×1ENR ×12 records	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020934William Wallace0.83

Matched against ENR-122239, 1 field compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	100%	nickname

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-25013William Wallace1997-11-20Rule 0.96
ENRENR-122239William WallaceRule 0.96

▶#2MBR-037427Billy Welch0.82

Matched against CLM-425372, 1 field compared, weighted score 0.825

Field	Similarity	Weight	Share	Note
Name	0.83	3	100%	nickname

Guard: noneConflicts: none

Records in this identity

CLMCLM-425372Billy WelchRule 0.96
ENRENR-133195Billy Welch2000-07-18Rule 0.96

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3963eecee95b
Escalated TPA-57463, top score 0.83, candidates MBR-020934, MBR-037427

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to William WallaceMBR-020934, score 0.83, 2 recordsLinkLink to Billy WelchMBR-037427, score 0.82, 2 recordsLinkConfirm as a distinct identityTPA-57463 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-50492
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-032646
Opened: 2026-10-19 19:54:36
Top score: 0.83