Steward case

CASE-004078

Confidence 0.69 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-71603workflow paused, state held

Side-by-side comparison

Incoming CLM-427493 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-427493incoming	#1MBR-032767Maria Henderson 0.691 rec. Best evidence: NameSSN (last four)
Name	Maria Henderson	Maria Henderson
Date of birth	2001-11-21	2010-11-21
Member ID	— UNKNOWN	UHC-96129-77
SSN	•••-••-2879	•••-••-2879
Phone	—	9462942356
Email	— N/A	—
Address	2611 Canyon Rd 2611 CANYON ROAD	7846 Washington St
City / state / ZIP	Glendale, AZ, 85384	Phoenix, AZ, 85083
Group	—	GRP-3902
Plan	—	MEDICARE-ADV-A
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032767Maria Henderson0.69

Matched against ENR-136036, 4 fields compared, weighted score 0.695

Field	Similarity	Weight	Share	Note
Name	1.00	3	29%
Date of birth	0.60	3	29%	transposition
SSN (last four)	1.00	2.5	24%
Address	0.00	2	19%	different

Guard: noneConflicts: none

Records in this identity

ENRENR-136036Maria Henderson2010-11-21Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:392e4497d243
Escalated CLM-427493, top score 0.69, candidates MBR-032767

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Maria HendersonMBR-032767, score 0.69, 1 recordLinkConfirm as a distinct identityCLM-427493 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-71603
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-039995
Opened: 2026-10-19 19:54:36
Top score: 0.69