Steward queue/CASE-004083
Steward case

CASE-004083

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-56940workflow paused, state held

Side-by-side comparison

Incoming CLM-407424 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407424incoming
#1MBR-032889Priya Ortiz
0.831 rec.
Best evidence: NameAddress
NamePriya OrtizPriya Ortiz
Date of birth1946-06-05—
Member ID—
N/A
UHC-99723-31
SSN—
•••-••-NULL
•••-••-9615
Phone—
null
—
Email——
Address3345 Baseline Rd
3345 Baseline Road
3345 Baseline Rd # 550
City / state / ZIPTucson, AZ, 85783
Tucson, AZ, 85783-2633
Tucson, AZ, 85783
GroupGRP-4216GRP-4216
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032889Priya Ortiz0.83
Matched against ENR-109733, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398d8869ffda
    Escalated CLM-407424, top score 0.83, candidates MBR-032889

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-56940
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035103
Opened
2026-10-19 19:54:36
Top score
0.83