Steward queue/CASE-004086
Steward case

CASE-004086

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-57677workflow paused, state held

Side-by-side comparison

Incoming CLM-429139 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429139incoming
#1MBR-045096Fatima Payne
0.831 rec.
Best evidence: NameDate of birth
NameFatima PayneFatima Z Payne
Date of birth1984-11-021984-11-02
Member ID—
NULL
UHC-28122-89
SSN•••-••-5700—
Phone—
5887822
—
Email—fatima.payne95@proton.me
Address—5792 Forest Ave
City / state / ZIP—
N/A, UNKNOWN
Charlotte, NC, 28231
Group—
UNKNOWN
GRP-7225
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045096Fatima Payne0.83
Matched against ENR-138207, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-138207Fatima Payne1984-11-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39636b049466
    Escalated CLM-429139, top score 0.83, candidates MBR-045096

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-57677
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035383
Opened
2026-10-19 19:54:36
Top score
0.83