Steward queue/CASE-004087
Steward case

CASE-004087

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-91724workflow paused, state held

Side-by-side comparison

Incoming ENR-138207 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-138207incoming
#1MBR-035383Fatima Payne
0.831 rec.
Best evidence: NameDate of birth
NameFatima Z PayneFatima Payne
Date of birth1984-11-021984-11-02
Member IDUHC-28122-89—
SSN—•••-••-5700
Phone—
N/A
—
Emailfatima.payne95@proton.me—
Address5792 Forest Ave—
City / state / ZIPCharlotte, NC, 28231—
GroupGRP-7225—
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035383Fatima Payne0.83
Matched against CLM-429139, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-429139Fatima Payne1984-11-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399a2e502e82
    Escalated ENR-138207, top score 0.83, candidates MBR-035383

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-91724
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045096
Opened
2026-10-19 19:54:36
Top score
0.83