Steward queue/CASE-004091
Steward case

CASE-004091

Confidence 0.78 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-77205workflow paused, state held

Side-by-side comparison

Incoming CLM-415089 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415089incoming
#1MBR-033188Douglas Lawrence
0.781 rec.
Best evidence: NameDate of birthPhone
NameDoglas LawenceDouglas A Lawrence
Date of birth1961-12-181961-12-18
Member ID—
null
UHC-50395-41
SSN—•••-••-3791
Phone72226730987222673098
Email—douglas.lawrence@yahoo.com
Address2578 Jefferson Ave
2578 Jefferson Avenue
2159 Mountain View Dr
City / state / ZIPNashville, TN, 37262Las Vegas, NV
GroupGRP-5234GRP-5234
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033188Douglas Lawrence0.78
Matched against ENR-119871, 4 fields compared, weighted score 0.779
FieldSimilarityWeightShareNote
Name0.97332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-119871Douglas Lawrence1961-12-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3914f9502310
    Escalated CLM-415089, top score 0.78, candidates MBR-033188

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77205
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041572
Opened
2026-10-19 19:54:36
Top score
0.78