Steward queue/CASE-004093
Steward case

CASE-004093

Confidence 0.74 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-84223workflow paused, state held

Side-by-side comparison

Incoming CLM-408696 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408696incoming
#1MBR-033204Austin Lopez
0.741 rec.
Best evidence: Name
NameAustin W LopezAustin W Lopez
Date of birth1962-12-261963-12-26
Member ID—
-
UHC-04812-49
SSN—
•••-••-null
•••-••-6481
Phone—
null
2394530271
Email—
N/A
austin.lopez33@proton.me
Address7809 Cedar Ln7809 Cedar Ln
City / state / ZIPSan Antonio, TXSan Antonio, TX, 78244
GroupGRP-4878GRP-4878
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033204Austin Lopez0.74
Matched against ENR-111456, 3 fields compared, weighted score 0.738
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address0.70225%street_match
Guard: noneConflicts: none
Records in this identity
  • ENRENR-111456Austin Lopez1963-12-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397263b3be24
    Escalated CLM-408696, top score 0.74, candidates MBR-033204

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-84223
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043364
Opened
2026-10-19 19:54:36
Top score
0.74