Steward queue/CASE-004098
Steward case

CASE-004098

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-52838workflow paused, state held

Side-by-side comparison

Incoming CLM-420168 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420168incoming
#1MBR-025525Carolyn Morales
0.832 rec.
Best evidence: NameAddress
NameCarolyn H Morales
CAROLYN H. MORALES
Carolyn H Morales
Date of birth—
1970-22-18
1972-02-18
Member ID—
UNKNOWN
UHC-88658-70
SSN—
•••-••--
•••-••-5994
Phone—
NULL
4075023318
Email——
Address9473 Elm St
9473 ELM STREET
9473 Elm St
City / state / ZIPMiami, FL, 33182Miami, FL, 33182
Group—GRP-6499
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025525Carolyn Morales0.83
Matched against CLM-420169, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3922bf5bbe04
    Escalated CLM-420168, top score 0.83, candidates MBR-025525

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-52838
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033532
Opened
2026-10-19 19:54:36
Top score
0.83