Steward queue/CASE-004103
Steward case

CASE-004103

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-72345workflow paused, state held

Side-by-side comparison

Incoming CLM-420453 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420453incoming
#1MBR-033658Yuki Elliott
0.812 rec.
Best evidence: NameAddress
NameYuki ElliottYuki Elliott
Date of birth2008-03-182007-03-18
Member IDUHC-23585-70—
SSN—
•••-••-UNKNOWN
•••-••-9310
Phone—
-
2832385672
Email—
UNKNOWN
—
Address6045 Oak St6045 Oak St
City / state / ZIPAustin, TX, 78764Austin, TX
Group—
NULL
GRP-7043
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033658Yuki Elliott0.81
Matched against TPA-58990, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399f71d17588
    Escalated CLM-420453, top score 0.81, candidates MBR-033658

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-72345
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040213
Opened
2026-10-19 19:54:36
Top score
0.81