Steward queue/CASE-004106
Steward case

CASE-004106

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-73929workflow paused, state held

Side-by-side comparison

Incoming TPA-62684 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62684incoming
#1MBR-033683Lauren Reid
0.833 rec.
Best evidence: NameAddress
NameLauren ReidLauren Reid
Date of birth—
9168-05-07
1968-05-07
Member ID—UHC-56122-14
SSN—•••-••-0302
Phone—
NULL
3376892599
Email—lauren.reid24@aol.com
Address4573 Willow Ct
4573 WILLOW COURT
4573 Willow Ct
City / state / ZIPLos Angeles, CA, 90021
Los Angeles, California, 90021
Los Angeles, CA, 90021
GroupGRP-8638GRP-8638
Plan—CORE-HMO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033683Lauren Reid0.83
Matched against CLM-428676, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39abbc97ec13
    Escalated TPA-62684, top score 0.83, candidates MBR-033683

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-73929
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040685
Opened
2026-10-19 19:54:36
Top score
0.83