Steward queue/CASE-004107
Steward case

CASE-004107

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-91144workflow paused, state held

Side-by-side comparison

Incoming TPA-54589 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54589incoming
#1MBR-031100Juan Santos
0.834 rec.
Best evidence: NameAddress
NameJuan SantosJuan Santos
Date of birth—
N/A
1947-03-14
Member ID—UHC-82854-28
SSN—•••-••-7591
Phone—
UNKNOWN
5948725739
Email—
-
juan.santos@yahoo.com
Address9303 Central Ave9303 Central Ave
City / state / ZIPNashville, TN, 37231Nashville, TN, 37231
Group—GRP-8013
Plan—
-
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×2TPA ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031100Juan Santos0.83
Matched against CLM-410470, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39be58d79f5e
    Escalated TPA-54589, top score 0.83, candidates MBR-031100

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-91144
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044987
Opened
2026-10-19 19:54:36
Top score
0.83