Steward queue/CASE-004109
Steward case

CASE-004109

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-53880workflow paused, state held

Side-by-side comparison

Incoming CLM-406462 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406462incoming
#1MBR-003605Eric Long
0.832 rec.
Best evidence: NameAddress
NameEric LongEric T Long
Date of birth—
1596-11-04
1956-11-04
Member ID—
UNKNOWN
UHC-21628-91
SSN—
•••-••--
•••-••-2072
Phone—
null
6068197313
Email—
NULL
—
Address4296 River Rd
4296 RIVER ROAD
4296 River Rd
City / state / ZIPSan Antonio, TX, 78273San Antonio, TX, 78273
GroupGRP-6391GRP-6391
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003605Eric Long0.83
Matched against ENR-108486, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a087b64aff
    Escalated CLM-406462, top score 0.83, candidates MBR-003605

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-53880
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033946
Opened
2026-10-19 19:54:36
Top score
0.83