Steward queue/CASE-004110
Steward case

CASE-004110

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-53947workflow paused, state held

Side-by-side comparison

Incoming CLM-412065 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412065incoming
#1MBR-043326Shirley Lane
0.811 rec.
Best evidence: NameAddress
NameShirley LaneShirley C Lane
Date of birth1952-07-021951-07-02
Member ID—UHC-14306-80
SSN—•••-••-5364
Phone—
null
5088530736
Email—
N/A
shirley.lane@proton.me
Address3295 Pine Dr
3295 Pine Drive
3295 Pine Dr
City / state / ZIPLas Vegas, NV, 89189Las Vegas, NV, 89189
GroupGRP-8080GRP-8080
Plan—
NULL
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043326Shirley Lane0.81
Matched against ENR-115892, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-115892Shirley Lane1951-07-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39de8930ba25
    Escalated CLM-412065, top score 0.81, candidates MBR-043326

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-53947
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033974
Opened
2026-10-19 19:54:36
Top score
0.81