Steward case

CASE-004112

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-97236workflow paused, state held

Side-by-side comparison

Incoming CLM-426893 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-426893incoming	#1MBR-016775Amanda Santos 0.832 rec. Best evidence: none ≥ 0.90
Name	Amanda Santiiago	Amanda U Santos
Date of birth	— null	1984-11-22
Member ID	—	UHC-26059-18
SSN	—	•••-••-5858
Phone	— NULL	3486712651
Email	— N/A	amanda.santos@icloud.com
Address	— NULL	723 Meadow Ln
City / state / ZIP	— N/A, null, N/A	Austin, TX, 78729
Group	GRP-2680	GRP-0850
Plan	—	OPTIONS-PPO
Sources, records	CLM1 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016775Amanda Santos0.83

Matched against ENR-116607, 1 field compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.89	3	100%

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-412647Amanda Santos1984-11-22Rule 0.96
ENRENR-116607Amanda SantosRule 0.96

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39da70446f88
Escalated CLM-426893, top score 0.83, candidates MBR-016775

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Amanda SantosMBR-016775, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-426893 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-97236
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-046306
Opened: 2026-10-19 19:54:36
Top score: 0.83