Steward case
CASE-004117
Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.
OpenCheckpointckpt-run-mvfoap9e-54763workflow paused, state held
Side-by-side comparison
Incoming TPA-59287 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it
| Field | TPATPA-59287incoming | |
|---|---|---|
| Name | Eric Castillo | Eric Castillo |
| Date of birth | 1941-01-03 1/3/1941 | 1941-01-03 |
| Member ID | — UNKNOWN | UHC-84548-13 |
| SSN | — | •••-••-9419 |
| Phone | — NULL | — |
| — null | — | |
| Address | 3675 Broadway | — |
| City / state / ZIP | Austin, TX Austin, TX, NULL | — |
| Group | GRP-7501 | GRP-7501 |
| Plan | — | MEDICARE-ADV-A |
| Sources, records | TPA1 record | CLM ×11 record |
Evidence detail
How the scoring agent compared the incoming record to the record it matched inside each candidate
▶#1MBR-036938Eric Castillo0.83
Matched against CLM-421113, 2 fields compared, weighted score 0.830
| Field | Similarity | Weight | Share | Note |
|---|---|---|---|---|
| Name | 1.00 | 3 | 50% | |
| Date of birth | 1.00 | 3 | 50% | exact |
Guard: No identifier agreesConflicts: none
Records in this identity
- CLMCLM-421113Eric Castillo1941-01-03Single record 1.00
Case audit
Every transition on this case, sealed into the hash chain
- Steward case openedEscalation agent2026-10-19 19:54:398e5adb6f54Escalated TPA-59287, top score 0.83, candidates MBR-036938
AI recommendation
Advisory only; the steward decides
The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.
Steward decision
Recording a decision resumes the paused workflow and updates the graph immediately
Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
- Checkpoint
- ckpt-run-mvfoap9e-54763
- Stage
- Human steward
- Policy version
- v1, threshold 0.85, floor 0.6
- Provisional identity
- MBR-034282
- Opened
- 2026-10-19 19:54:36
- Top score
- 0.83