Steward queue/CASE-004118
Steward case

CASE-004118

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-62137workflow paused, state held

Side-by-side comparison

Incoming CLM-421113 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421113incoming
#1MBR-034282Eric Castillo
0.831 rec.
Best evidence: NameDate of birth
NameEric CastilloEric Castillo
Date of birth1941-01-03
01/03/41
1941-01-03
Member IDUHC-84548-13—
SSN•••-••-9419—
Phone——
Email—
N/A
—
Address—
N/A
3675 Broadway
City / state / ZIP—
null, -, null
Austin, TX
GroupGRP-7501GRP-7501
PlanMEDICARE-ADV-A—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034282Eric Castillo0.83
Matched against TPA-59287, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-59287Eric Castillo1941-01-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ea044b9ef4
    Escalated CLM-421113, top score 0.83, candidates MBR-034282

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-62137
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036938
Opened
2026-10-19 19:54:36
Top score
0.83