Steward queue/CASE-004122
Steward case

CASE-004122

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-55013workflow paused, state held

Side-by-side comparison

Incoming CLM-407415 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407415incoming
#1MBR-034504Amanda Walker
0.831 rec.
Best evidence: NameDate of birth
NameAmanda WalkerAmanda Walker
Date of birth1981-01-271981-01-27
Member ID—
UNKNOWN
UHC-81975-06
SSN—
•••-••- NULL
—
Phone5855605844
585-560-5844
—
Email—amanda.walker@yahoo.com
Address6447 Pine Dr
6447 Pine Drive
—
City / state / ZIPJacksonville, FL, 32214
Jacksonville, FL, 32214-6616
—
GroupGRP-7310GRP-7310
PlanNAVIGATE-HMOMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034504Amanda Walker0.83
Matched against ENR-109721, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-109721Amanda Walker1981-01-27Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39682711c163
    Escalated CLM-407415, top score 0.83, candidates MBR-034504

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-55013
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034382
Opened
2026-10-19 19:54:36
Top score
0.83