Steward case

CASE-004128

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-87219workflow paused, state held

Side-by-side comparison

Incoming TPA-56083 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-56083incoming	#1MBR-038099Cheryl Cruz 0.831 rec. Best evidence: NameDate of birth
Name	Cheryl Cruz Cruz, Cheryl	Cheryl Cruz
Date of birth	1952-05-01 May 1, 1952	1952-05-01
Member ID	— NULL	UHC-87397-12
SSN	— •••-••-N/A	•••-••-9328
Phone	— -	2346343916
Email	— null	—
Address	— null	3221 Main St
City / state / ZIP	— N/A, -	Houston, TX, 77049
Group	— UNKNOWN	GRP-3558
Plan	— null	SELECT-EPO
Sources, records	TPA1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-038099Cheryl Cruz0.83

Matched against ENR-118109, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-118109Cheryl Cruz1952-05-01Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:390578505ea2
Escalated TPA-56083, top score 0.83, candidates MBR-038099

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Cheryl CruzMBR-038099, score 0.83, 1 recordLinkConfirm as a distinct identityTPA-56083 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-87219
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-044054
Opened: 2026-10-19 19:54:36
Top score: 0.83