Steward queue/CASE-004129
Steward case

CASE-004129

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90236workflow paused, state held

Side-by-side comparison

Incoming CLM-406102 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406102incoming
#1MBR-034775Santiago Crawford
0.832 rec.
Best evidence: NameDate of birth
NameSantiago J Crawford
SANTIAGO J. CRAWFORD
Santiago J Crawford
Date of birth2005-05-22
May 22, 2005
2005-05-22
Member ID—
N/A
—
SSN—
•••-••--
•••-••-4823
Phone—7695294454
Email—
-
santiago.crawford3@hotmail.com
Address—
null
3072 Main St
City / state / ZIP—
-, null
Columbus, OH, 43203
GroupGRP-2075GRP-2075
Plan—
-
NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034775Santiago Crawford0.83
Matched against ENR-108015, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a5730884bf
    Escalated CLM-406102, top score 0.83, candidates MBR-034775

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90236
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044753
Opened
2026-10-19 19:54:36
Top score
0.83