Steward queue/CASE-004140
Steward case

CASE-004140

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-56878workflow paused, state held

Side-by-side comparison

Incoming CLM-414672 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414672incoming
#1MBR-036401Grcae Cole
0.822 rec.
Best evidence: NameSSN (last four)
NameGrace E ColeGrcae E Cole
Date of birth1972-04-151971-04-15
Member ID—UHC-19581-93
SSN•••-••-4420•••-••-4420
Phone—5172502812
Email—
-
grace.cole@outlook.com
Address8933 Meadow Ln # 456
8933 Meadow Lane #456
—
City / state / ZIPGlendale, AZ, 85399—
Group—
N/A
GRP-5557
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036401Grcae Cole0.82
Matched against CLM-414673, 3 fields compared, weighted score 0.824
FieldSimilarityWeightShareNote
Name1.00335%
Date of birth0.50335%one_digit
SSN (last four)1.002.529%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b30cb616f7
    Escalated CLM-414672, top score 0.82, candidates MBR-036401

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-56878
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035080
Opened
2026-10-19 19:54:36
Top score
0.82