Steward queue/CASE-004151
Steward case

CASE-004151

Confidence 0.80 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-77317workflow paused, state held

Side-by-side comparison

Incoming CLM-431979 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431979incoming
#1MBR-035558Rodriguez Ralph
0.802 rec.
Best evidence: NameDate of birthSSN (last four)
NameRalph RodriguezRodriguez Ralph
Date of birth1991-08-031991-08-03
Member ID—UHC-39276-85
SSN•••-••-3657•••-••-3657
Phone—
-
2873964684
Email—
-
ralph.rodriguez20@outlook.com
Address5246 Baseline Rd7263 Washington St
City / state / ZIPDallas, TX, 75239Plano, TX, 75098
GroupGRP-3438GRP-3438
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035558Rodriguez Ralph0.80
Matched against ENR-141958, 4 fields compared, weighted score 0.795
FieldSimilarityWeightShareNote
Name0.95329%swapped
Date of birth1.00329%exact
SSN (last four)1.002.524%
Address0.00219%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393c817a84ef
    Escalated CLM-431979, top score 0.80, candidates MBR-035558

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77317
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041602
Opened
2026-10-19 19:54:36
Top score
0.80