Steward queue/CASE-004152
Steward case

CASE-004152

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-58225workflow paused, state held

Side-by-side comparison

Incoming CLM-420543 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420543incoming
#1MBR-041749Kevin Chen
0.751 rec.
Best evidence: NameDate of birth
NameKevin ChenKevin Chen
Date of birth1994-04-031994-04-03
Member ID—UHC-92993-91
SSN—
•••-••-null
•••-••-1297
Phone——
Email—
NULL
—
Address1044 Elm St # 207
1044 Elm St #207
4242 Forest Ave
City / state / ZIPSan Diego, CA, 92147Nashville, TN, 37216
GroupGRP-0389GRP-0389
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041749Kevin Chen0.75
Matched against ENR-127029, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-127029Kevin Chen1994-04-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390778a91125
    Escalated CLM-420543, top score 0.75, candidates MBR-041749

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-58225
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035594
Opened
2026-10-19 19:54:36
Top score
0.75