Steward queue/CASE-004161
Steward case

CASE-004161

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-61180workflow paused, state held

Side-by-side comparison

Incoming TPA-57608 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-57608incoming
#1MBR-036006Barbara Garza
0.833 rec.
Best evidence: NameAddress
NameBarbara GarzaBarbara Garza
Date of birth—
1980-86-23
1988-06-23
Member ID—
NULL
UHC-50918-39
SSN—
•••-••-null
•••-••-9727
Phone—
null
6615309669
Email——
Address3720 Mesa Dr3720 Mesa Dr
City / state / ZIPDallas, TX, 75268Dallas, TX, 75268
GroupGRP-3315GRP-3315
PlanCORE-HMOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×33 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036006Barbara Garza0.83
Matched against CLM-417223, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b3c6c48429
    Escalated TPA-57608, top score 0.83, candidates MBR-036006

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-61180
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036607
Opened
2026-10-19 19:54:36
Top score
0.83