Steward queue/CASE-004180
Steward case

CASE-004180

Confidence 0.67 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-61136workflow paused, state held

Side-by-side comparison

Incoming CLM-407190 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407190incoming
#1MBR-022303Kimberly Robinson
0.674 rec.
Best evidence: Name
NameKimberly RobinsonKimberly Robinson
Date of birth—
N/A
2008-05-16
Member ID—
N/A
UHC-32138-49
SSN—•••-••-7271
Phone7686883529
+1 768 688 3529
8852559584
Email——
Address—1348 Mountain View Dr
City / state / ZIP—
N/A, null, NULL
Minneapolis, MN, 55428
GroupGRP-3400GRP-7951
PlanOPTIONS-PPOSELECT-EPO
Sources, recordsCLM1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022303Kimberly Robinson0.67
Matched against CLM-407764, 2 fields compared, weighted score 0.667
FieldSimilarityWeightShareNote
Name1.00367%nickname
Phone0.001.533%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398fb5fa6603
    Escalated CLM-407190, top score 0.67, candidates MBR-022303

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-61136
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036592
Opened
2026-10-19 19:54:36
Top score
0.67