Steward queue/CASE-004200
Steward case

CASE-004200

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63391workflow paused, state held

Side-by-side comparison

Incoming CLM-405516 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405516incoming
#1MBR-042703Joseph Duncan
0.831 rec.
Best evidence: NameDate of birth
NameJoe DuncanJoseph Duncan
Date of birth1980-02-181980-02-18
Member ID—
null
UHC-84016-25
SSN—•••-••-9032
Phone—9069646968
Email—joseph.duncan4@gmail.com
Address——
City / state / ZIP—
NULL
—
GroupGRP-2809GRP-2809
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042703Joseph Duncan0.83
Matched against ENR-107263, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-107263Joseph Duncan1980-02-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e682296a36
    Escalated CLM-405516, top score 0.83, candidates MBR-042703

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-63391
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037373
Opened
2026-10-19 19:54:36
Top score
0.83