Steward queue/CASE-004210
Steward case

CASE-004210

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-64326workflow paused, state held

Side-by-side comparison

Incoming TPA-51239 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51239incoming
#1MBR-039969Randy Tucker
0.821 rec.
Best evidence: NameSSN (last four)Email
NameRandy Tucker
Tucker, Randy
Randy Tucker
Date of birth1975-05-031974-05-03
Member ID—
-
UHC-77271-97
SSN•••-••-7475•••-••-7475
Phone—
2662625
—
Emailrandy.tucker@gmail.comrandy.tucker@gmail.com
Address8420 Central Ave8420 Central Ave
City / state / ZIPJacksonville, FL, 32248
Jacksonville, Florida, 32248
Jacksonville, FL
Group—
N/A
GRP-5487
Plan—MEDICARE-ADV-A
Sources, recordsTPA1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039969Randy Tucker0.82
Matched against ENR-103734, 5 fields compared, weighted score 0.825
FieldSimilarityWeightShareNote
Name1.00325%
Date of birth0.50325%one_digit
SSN (last four)1.002.521%
Email1.001.513%
Address0.70217%street_match
Guard: noneConflicts: none
Records in this identity
  • ENRENR-103734Randy Tucker1974-05-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391a012ee416
    Escalated TPA-51239, top score 0.82, candidates MBR-039969

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-64326
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037708
Opened
2026-10-19 19:54:36
Top score
0.82