Steward queue/CASE-004218
Steward case

CASE-004218

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-66000workflow paused, state held

Side-by-side comparison

Incoming CLM-400875 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400875incoming
#1MBR-018847Timothy Kelly
0.842 rec.
Best evidence: NamePhoneAddress
NameTimothy KellyTimothy Kelly
Date of birth1988-07-01
01-07-1988
1989-07-01
Member ID—UHC-36460-96
SSN—•••-••-0984
Phone4893100129
489.310.0129
4893100129
Email—
NULL
timothy.kelly@proton.me
Address2193 Mountain View Dr
2193 Mountain View Drive
2193 Mountain View Dr
City / state / ZIPSeattle, WA
Seattle, WA, -
Seattle, WA
GroupGRP-0924GRP-0924
Plan—
null
MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018847Timothy Kelly0.84
Matched against ENR-101153, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3921e05895ab
    Escalated CLM-400875, top score 0.84, candidates MBR-018847

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-66000
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038252
Opened
2026-10-19 19:54:36
Top score
0.84