Steward queue/CASE-004220
Steward case

CASE-004220

Confidence 0.77 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-65518workflow paused, state held

Side-by-side comparison

Incoming CLM-427328 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427328incoming
#1MBR-041583Melissa Anderson
0.771 rec.
Best evidence: NameDate of birthPhone
NameAnderson MelissaMelissa Anderson
Date of birth1947-01-17
17-01-1947
1947-01-17
Member ID—
null
UHC-80083-70
SSN——
Phone4302345642
430-234-5642
4302345642
Email—
NULL
—
Address6547 Central Ave6687 Baseline Rd # 400
City / state / ZIPFresno, CA, 93790Seattle, WA, 98103
GroupGRP-6895—
PlanMEDICARE-ADV-B—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041583Melissa Anderson0.77
Matched against CLM-427327, 4 fields compared, weighted score 0.774
FieldSimilarityWeightShareNote
Name0.95332%swapped
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-427327Melissa Anderson1947-01-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399953c40718
    Escalated CLM-427328, top score 0.77, candidates MBR-041583

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-65518
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038105
Opened
2026-10-19 19:54:36
Top score
0.77