Steward queue/CASE-004235
Steward case

CASE-004235

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-69378workflow paused, state held

Side-by-side comparison

Incoming CLM-431802 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431802incoming
#1MBR-043565Carolyn Dominguez
0.811 rec.
Best evidence: NameSSN (last four)PhoneAddress
NameCarolyn DominguezCarolyn E Dominguez
Date of birth1990-09-151989-09-15
Member ID—UHC-67504-21
SSN•••-••-6530•••-••-6530
Phone6856566622
685-656-6622
6856566622
Email—
N/A
carolyn.dominguez73@hotmail.com
Address3680 Jefferson Ave3680 Jefferson Ave
City / state / ZIPChandler, AZ, 85219Chandler, AZ, 85219
GroupGRP-9116GRP-9116
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043565Carolyn Dominguez0.81
Matched against ENR-141722, 5 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00325%
Date of birth0.25325%month_day
SSN (last four)1.002.521%
Phone1.001.513%
Address1.00217%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-141722Carolyn Dominguez1989-09-15Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c1e12f8a34
    Escalated CLM-431802, top score 0.81, candidates MBR-043565

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-69378
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039334
Opened
2026-10-19 19:54:36
Top score
0.81