Steward queue/CASE-004243
Steward case

CASE-004243

Confidence 0.74 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-70152workflow paused, state held

Side-by-side comparison

Incoming CLM-403088 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403088incoming
#1MBR-041868Frank Ramirez
0.743 rec.
Best evidence: Name
NameFrank RamireezFrank Ramirez
Date of birth1974-09-091973-09-09
Member ID—UHC-97290-10
SSN—
•••-••-UNKNOWN
•••-••-4293
Phone—
-
3713242989
Email——
Address—
N/A
16 Pine Dr
City / state / ZIP—
N/A, -
Fresno, CA, 93793
GroupGRP-0296GRP-0296
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×1ENR ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041868Frank Ramirez0.74
Matched against TPA-51315, 2 fields compared, weighted score 0.743
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39af10eecc0e
    Escalated CLM-403088, top score 0.74, candidates MBR-041868

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-70152
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039569
Opened
2026-10-19 19:54:36
Top score
0.74