Steward queue/CASE-004253
Steward case

CASE-004253

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-71397workflow paused, state held

Side-by-side comparison

Incoming TPA-64334 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-64334incoming
#1MBR-006894Isabella Gordon
0.834 rec.
Best evidence: NameAddress
NameIsabella GordonIsabella Gordon
Date of birth—
2007-08-42
2007-08-24
Member ID—
-
UHC-44059-85
SSN—•••-••-3740
Phone—4819094118
Email—isabella.gordon34@aol.com
Address752 Mountain View Dr752 Mountain View Dr
City / state / ZIPLos Angeles, CA, 90062Los Angeles, CA
Group—
N/A
GRP-7921
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsTPA1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006894Isabella Gordon0.83
Matched against CLM-432516, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3984c9ad5a81
    Escalated TPA-64334, top score 0.83, candidates MBR-006894

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-71397
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039939
Opened
2026-10-19 19:54:36
Top score
0.83