Steward queue/CASE-004285
Steward case

CASE-004285

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-77544workflow paused, state held

Side-by-side comparison

Incoming CLM-418574 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418574incoming
#1MBR-044276Terry Tran
0.831 rec.
Best evidence: NamePhone
NameTerry J TranTerry J Tran
Date of birth1943-01-01—
Member IDUHC-88172-96
UHC8817296
—
SSN——
Phone6984741248
(698) 474-1248
6984741248
Emailterry.tran@proton.me—
Address—
UNKNOWN
3734 Church St
City / state / ZIP—
UNKNOWN, N/A
Atlanta, GA, 30331
GroupGRP-8494GRP-8494
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044276Terry Tran0.83
Matched against ENR-124447, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397ca4646493
    Escalated CLM-418574, top score 0.83, candidates MBR-044276

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77544
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041672
Opened
2026-10-19 19:54:36
Top score
0.83