Steward queue/CASE-004295
Steward case

CASE-004295

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-79100workflow paused, state held

Side-by-side comparison

Incoming CLM-431631 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431631incoming
#1MBR-045236Kayla Rojas
0.831 rec.
Best evidence: NameDate of birth
NameKayla RoojasKayla Rojas
Date of birth1944-07-131944-07-13
Member ID—
null
UHC-54092-53
SSN—
•••-••-UNKNOWN
•••-••-7735
Phone—
null
—
Emailkayla.rojas44@icloud.com—
Address—
null
6042 Church St
City / state / ZIP—
null, UNKNOWN
Tucson, AZ, 85785
Group—
NULL
GRP-9508
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045236Kayla Rojas0.83
Matched against ENR-141531, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-141531Kayla Rojas1944-07-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391c1155a5fb
    Escalated CLM-431631, top score 0.83, candidates MBR-045236

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-79100
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042073
Opened
2026-10-19 19:54:36
Top score
0.83