Steward queue/CASE-004305
Steward case

CASE-004305

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-83210workflow paused, state held

Side-by-side comparison

Incoming CLM-400031 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400031incoming
#1MBR-044017Jennifer Matthews
0.831 rec.
Best evidence: NameAddress
NameJennifer Matthews
Matthews, Jennifer
Jennifer Matthews
Date of birth1957-08-01
8/1/1957
—
Member ID—
-
UHC-41569-96
SSN—
•••-••--
•••-••-7545
Phone—2678221359
Email—
NULL
—
Address1779 Harbor Blvd1779 Harbor Blvd
City / state / ZIPCharlotte, NC, 28281Charlotte, NC, 28281
GroupGRP-6194GRP-6194
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044017Jennifer Matthews0.83
Matched against ENR-100039, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39fcd29c6e85
    Escalated CLM-400031, top score 0.83, candidates MBR-044017

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-83210
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043118
Opened
2026-10-19 19:54:36
Top score
0.83