Steward queue/CASE-004310
Steward case

CASE-004310

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-86575workflow paused, state held

Side-by-side comparison

Incoming CLM-408872 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408872incoming
#1MBR-044111Maria Ortiz
0.831 rec.
Best evidence: NameAddress
NameMaria Ortiz
Ortiz, Maria
Maria Ortiz
Date of birth1961-08-02—
Member ID—
null
UHC-34340-27
SSN—
•••-••-null
•••-••-0894
Phone—
UNKNOWN
2869611624
Email—
NULL
maria.ortiz38@gmail.com
Address1527 Park Pl
1527 Park Place
1527 Park Pl
City / state / ZIPNashville, TN, 37222Nashville, TN, 37222
Group—
NULL
GRP-7841
Plan—NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044111Maria Ortiz0.83
Matched against ENR-111717, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b7a1b315c4
    Escalated CLM-408872, top score 0.83, candidates MBR-044111

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-86575
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043907
Opened
2026-10-19 19:54:36
Top score
0.83