Steward queue/CASE-004314
Steward case

CASE-004314

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-96466workflow paused, state held

Side-by-side comparison

Incoming CLM-409744 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409744incoming
#1MBR-044371Jennifer Carr
0.831 rec.
Best evidence: Name
NameJennifer CarrJennifer Carr
Date of birth—
9164-06-16
—
Member ID—UHC-51101-28
SSN—
•••-••--
•••-••-8216
Phone—4305755720
Email—jennifer.carr76@icloud.com
Address—
UNKNOWN
1164 Forest Ave
City / state / ZIP—
null
Las Vegas, NV, 89148
GroupGRP-3562GRP-3562
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044371Jennifer Carr0.83
Matched against ENR-112809, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3912fa883d17
    Escalated CLM-409744, top score 0.83, candidates MBR-044371

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-96466
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046138
Opened
2026-10-19 19:54:36
Top score
0.83