Claims workbench/CLM-2026-003630
Professional claim · CMS-1500 · EDI 837P

CLM-2026-003630

Sunrise Family Practice, Family Medicine. Service 2026-01-09 at office (POS 11). Received 2026-02-12.

Denied
Billed
$638.00
3 lines
Allowed
$395.56
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-06987-44
Date of birth
1957-04-07
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-423570
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-5281
Coverage period
2023-09-01 to present
Deductible
$84.58 of $3,500.002%
Out-of-pocket maximum
$2,305.84 of $10,500.0022%
Copays
office $30.00, specialist $60.00, emergency $250.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3793775529
Network
In network
Rendering NPI
5019797534
Location
Miami, FL · TIN 77-9706037
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$323.00$200.26——DeniedCO18
236415Venipuncture—11$25.00$15.50——DeniedCO18
399214Office visit, established patient, moderate complexity2511$290.00$179.80——DeniedCO18
Totals$638.00$395.56——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-787021
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004842 (verified, link confidence 0.97).
EligibilityPassActive on 2026-01-09: CHOICE-PLUS-PPO (PPO), effective 2023-09-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-003629: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Family Practice (3793775529).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Family Practice2026-01-09 18:15

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-12 00:25

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-02-12 15:06

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-003629: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0206502026-04-05Pinecrest Physical Therapy$259.00Approved
CLM-2026-0036292026-01-09Sunrise Family Practice$638.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.