Claims workbench/CLM-2026-020650
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020650

Pinecrest Physical Therapy, Physical Therapy. Service 2026-04-05 at office (POS 11). Received 2026-05-02.

Approved
Billed
$259.00
2 lines
Allowed
$160.58
contract rate applied
Plan pays
$130.58
approved
Member owes
$30.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-06987-44
Date of birth
1957-04-07
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-423569
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-5281
Coverage period
2023-09-01 to present
Deductible
$84.58 of $3,500.002%
Out-of-pocket maximum
$2,305.84 of $10,500.0022%
Copays
office $30.00, specialist $60.00, emergency $250.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
6380164395
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$170.00$105.40$30.00$75.40Paid
297140Manual therapy, 15 minutes—11$89.00$55.18$0.00$55.18Paid
Totals$259.00$160.58$30.00$130.58
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-563481
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004842 (verified, link confidence 0.97).
EligibilityPassActive on 2026-04-05: CHOICE-PLUS-PPO (PPO), effective 2023-09-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-04-05 09:30

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$259.00
Plan discount
$98.42
contracted rate
Plan paid
$130.58
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0036302026-01-09Sunrise Family Practice$638.00Denied
CLM-2026-0036292026-01-09Sunrise Family Practice$638.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.