Claims workbench/CLM-2026-004316
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004316

Canyon Counseling Center, Behavioral Health. Service 2026-02-23 at office (POS 11). Received 2026-03-04.

DeniedOut of network
Billed
$401.00
1 line
Allowed
$180.45
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27, CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-03780-58
Date of birth
1939-07-09
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-430789
Relationship
Self, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-5819
Coverage period
2021-02-01 to 2026-02-07
Deductible
$2,227.22 of $2,500.0089%
Out-of-pocket maximum
$576.88 of $7,500.008%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1279449718
Network
Out of network
Rendering NPI
5111111402
Location
Minneapolis, MN · TIN 48-3708210
Authorisation / referral
none / REF971831

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190791Psychiatric diagnostic evaluation—11$401.00$180.45——DeniedCO27
Totals$401.00$180.45——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
  • 2. F32.1 Major depressive disorder, single episode, moderate
Claim header
Patient account
PA-280490
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004058 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-02-23 is after coverage terminated on 2026-02-07.
Expenses incurred after coverage terminated
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 1279449718 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Counseling Center2026-02-23 13:00

    Patient seen for generalized anxiety disorder.

  • SystemSystem: Claims system2026-03-04 01:53

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-03-04 08:36

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-02-23 is after coverage terminated on 2026-02-07. Provider network: Billing provider 1279449718 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0237382026-04-01Lakeside Physical Therapy$364.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.