Claims workbench/CLM-2026-023738
Professional claim · CMS-1500 · EDI 837P

CLM-2026-023738

Lakeside Physical Therapy, Physical Therapy. Service 2026-04-01 at office (POS 11). Received 2026-05-14.

Denied
Billed
$364.00
1 line
Allowed
$225.68
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-03780-58
Date of birth
1939-07-09
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-430788
Relationship
Child, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-5819
Coverage period
2021-02-01 to 2026-02-07
Deductible
$2,227.22 of $2,500.0089%
Out-of-pocket maximum
$576.88 of $7,500.008%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
4927373280
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68——DeniedCO27
Totals$364.00$225.68——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-913738
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004058 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-04-01 is after coverage terminated on 2026-02-07.
Expenses incurred after coverage terminated
Timely filingPassReceived 43 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 15 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-04-01 09:23

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-14 05:16

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-04-01 is after coverage terminated on 2026-02-07.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0043162026-02-23Canyon Counseling Center$401.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.