Claims workbench/CLM-2026-006735
Professional claim · CMS-1500 · EDI 837P

CLM-2026-006735

Pinecrest Physical Therapy, Physical Therapy. Service 2025-12-25 at office (POS 11). Received 2026-01-24.

Denied
Billed
$364.00
1 line
Allowed
$225.68
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-36888-31
Date of birth
1955-12-16
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-416341
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-8742
Coverage period
2024-09-01 to present
Deductible
$273.87 of $500.0055%
Out-of-pocket maximum
$222.25 of $2,000.0011%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
1390474892
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68——DeniedCO18
Totals$364.00$225.68——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-760741
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000813 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-25: MEDICARE-ADV-A (MA), effective 2024-09-01.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-006734: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2025-12-25 12:24

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-01-24 00:03

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-006734: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0186142026-07-28Pinecrest Regional Medical Center$2,076.00Approved
CLM-2026-0137792026-02-14Heritage Behavioral Health$432.00Approved
CLM-2026-0067042026-02-07Heritage Medical Group$155.00Approved
CLM-2026-0067342025-12-25Pinecrest Physical Therapy$364.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.