Claims workbench/CLM-2026-007068
Professional claim · CMS-1500 · Provider portal

CLM-2026-007068

Mesa Physical Therapy, Physical Therapy. Service 2026-05-15 at office (POS 11). Received 2026-06-05.

Approved
Billed
$600.00
3 lines
Allowed
$372.00
contract rate applied
Plan pays
$352.00
approved
Member owes
$20.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-11466-95
Date of birth
1953-07-18
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-423192
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-8268
Coverage period
2021-04-01 to 2026-08-22
Deductible
$603.62 of $3,500.0017%
Out-of-pocket maximum
$308.00 of $7,000.004%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7870543981
Network
In network
Rendering NPI
6750842570
Location
Houston, TX · TIN 58-9513034
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$258.00$159.96$20.00$139.96Paid
297140Manual therapy, 15 minutes—12$84.00$52.08$0.00$52.08Paid
397161PT evaluation, low complexity—12$258.00$159.96$0.00$159.96Paid
Totals$600.00$372.00$20.00$352.00
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-268771
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022352 (verified, link confidence 0.96).
EligibilityPassActive on 2026-05-15: MEDICARE-ADV-B (MA), effective 2021-04-01, terms 2026-08-22.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (7870543981).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-05-15 17:50

    Established patient presents with aftercare following joint replacement surgery; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-06-05 01:37

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-06-05 13:06

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-268771.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$600.00
Plan discount
$228.00
contracted rate
Plan paid
$352.00
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0211002026-05-12Heritage GI Associates$1,664.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.