Claims workbench/CLM-2026-007080
Professional claim · CMS-1500 · EDI 837P

CLM-2026-007080

Unity Physical Therapy, Physical Therapy. Service 2026-06-11 at office (POS 11). Received 2026-07-18.

Billed
$328.00
1 line
Allowed
$203.36
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-84548-13
Date of birth
1941-01-03
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-421113
Relationship
Spouse

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-7501
Coverage period
2024-05-01 to present
Deductible
$1,465.65 of $3,500.0042%
Out-of-pocket maximum
$4,705.28 of $10,500.0045%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Unity Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8723835475
Network
In network
Rendering NPI
6978876590
Location
Houston, TX · TIN 17-6644986
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$328.00$203.36——DeniedCO18
Totals$328.00$203.36——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-854995
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-004118; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-06-11: MEDICARE-ADV-A (MA), effective 2024-05-01.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-007079: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Physical Therapy (8723835475).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Physical Therapy2026-06-11 17:55

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-18 02:41

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-18 12:08

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-004118; payment withheld until the identity is confirmed. Duplicate check: Exact duplicate of CLM-2026-007079: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0070792026-06-11Unity Physical Therapy$328.00Pended

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.