Claims workbench/CLM-2026-007101
Professional claim · CMS-1500 · EDI 837P

CLM-2026-007101

Heritage Physical Therapy, Physical Therapy. Service 2026-01-13 at office (POS 11). Received 2026-02-05.

Approved
Billed
$438.00
3 lines
Allowed
$271.56
contract rate applied
Plan pays
$246.56
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-51311-12
Date of birth
1992-09-22
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-427777
Relationship
Child, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8526
Coverage period
2022-08-01 to present
Deductible
$334.00 of $1,500.0022%
Out-of-pocket maximum
$574.04 of $4,500.0013%
Copays
office $25.00, specialist $40.00, emergency $250.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
2206940100
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$348.00$215.76$25.00$190.76Paid
297140Manual therapy, 15 minutes—11,2$60.00$37.20$0.00$37.20Paid
397014Electrical stimulation, unattended—11$30.00$18.60$0.00$18.60Paid
Totals$438.00$271.56$25.00$246.56
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-806638
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002021 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-13: SELECT-EPO (EPO), effective 2022-08-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-01-13 17:04

    Patient seen for low back pain, unspecified.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$438.00
Plan discount
$166.44
contracted rate
Plan paid
$246.56
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0071022026-01-13Heritage Physical Therapy$438.00Denied
CLM-2026-0270732025-12-02Harbor Primary Care Associates$190.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.