Claims workbench/CLM-2026-010043
Professional claim · CMS-1500 · Provider portal

CLM-2026-010043

Desert Reference Lab, Clinical Laboratory. Service 2026-07-25 at independent laboratory (POS 81). Received 2026-09-01.

PendedOut of networkIdentity on hold: CASE-004305
Billed
$129.00
2 lines
Allowed
$58.05
if approved
Plan pays
—
Pended
Member owes
—
no coverage
Rules engine
Pend
IDQ, N30
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1957-08-01
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-400031
Relationship
Self, Charlotte, NC

Coverage and accumulators

Eligibility

No coverage segment found for this member.

Provider

Billing and rendering

Billing provider
Desert Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
5138952598
Network
Out of network
Rendering NPI
5138952598
Location
Mesa, AZ · TIN 53-1049966
Authorisation / referral
none / REF793279

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$73.00$32.85——PendedIDQ
280053Comprehensive metabolic panel2512$56.00$25.20——PendedIDQ
Totals$129.00$58.05——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
Claim header
Patient account
PA-162826
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-004305; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailN30No coverage segment found for the member ID on this claim.
Patient ineligible for this service
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Reference Lab2026-07-25 14:00

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-01 04:55

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-09-01 17:22

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-004305; payment withheld until the identity is confirmed. Eligibility: No coverage segment found for the member ID on this claim. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.