Claims workbench/CLM-2026-011576
Professional claim · CMS-1500 · EDI 837P

CLM-2026-011576

Mesa Reference Lab, Clinical Laboratory. Service 2025-12-04 at independent laboratory (POS 81). Received 2026-01-01.

Needs review
Billed
$136.00
2 lines
Allowed
$84.32
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO97
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-09175-90
Date of birth
1951-11-03
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-400012
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7045
Coverage period
2025-09-01 to present
Deductible
$981.92 of $1,500.0065%
Out-of-pocket maximum
$1,105.40 of $4,500.0025%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
1578442364
Network
In network
Rendering NPI
1578442364
Location
Scottsdale, AZ · TIN 27-6614149
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
185025Complete blood count with differential5911$46.00$28.52——Review
280053Comprehensive metabolic panel5911$90.00$55.80——Review
Totals$136.00$84.32——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-928944
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000241 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-04: N/A (PPO), effective 2025-09-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Reference Lab (1578442364).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Reference Lab2025-12-04 13:59

    Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range. Both procedures were performed at the same site during the same session as part of one service.

  • SystemSystem: Claims system2026-01-01 02:51

    NCCI edit: modifier 59 used on a code pair that is normally bundled. Operative note requested.

Attachments

Documents received with the claim

  • Medical recordrecords_PA-928944.pdf7 pages

    Operative note describes a single procedure at one site; no separate session.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
  2. AI recommendationDenied2026-10-21 14:05
    The claim uses modifier 59 on a code pair that is normally bundled (85025 and 80053). The clinical note [N1] and the medical record [A1] both indicate that the procedures were performed at the same site during the same session, which contradicts the use of modifier 59. According to the NCCI edit [R-ncci], this is not a distinct procedural service, so the claim is denied with reason code CO97.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · 3adc457a

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0266732026-07-23Pinecrest Cardiovascular Associates$283.00Approved
CLM-2026-0228632026-06-21Northgate Clinical Laboratories$135.00Approved
CLM-2026-0297242025-12-29Canyon Internal Medicine Associates$2,372.00Needs review

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Deniedconfidence 0.95 Validated
  • CO97 Benefit included in another service already adjudicated

The claim uses modifier 59 on a code pair that is normally bundled (85025 and 80053). The clinical note [N1] and the medical record [A1] both indicate that the procedures were performed at the same site during the same session, which contradicts the use of modifier 59. According to the NCCI edit [R-ncci], this is not a distinct procedural service, so the claim is denied with reason code CO97.

Evidence cited: [N1][A1][R-ncci]
Latency
1,917 ms
Tokens
1,324 in / 167 out
Cost
$0.0016
Input hash add99aa8fce73995… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO97 Benefit included in another service already adjudicated
443 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: deny

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO97scenario: Unbundling

Bundled code pair; modifier 59 not supported by the operative note.