CLM-2026-012226
Harbor Rehabilitation Center, Physical Therapy. Service 2025-12-26 at office (POS 11). Received 2026-01-13.
Member
Resolved through the identity graph
- Member
- Judy Henry
- Member ID
- UHC-61460-03
- Date of birth
- 1987-05-03
- Identity
- Verified4 records, confidence 0.99
- Claim record
- CLMCLM-432413
- Relationship
- Self, Tempe, AZ
Coverage and accumulators
Found by member ID
- Plan
- NAVIGATE-HMO HMO group GRP-7913
- Coverage period
- 2025-04-01 to present
- Deductible
- $574.71 of $1,000.0057%
- Out-of-pocket maximum
- $901.25 of $3,000.0030%
- Copays
- office $20.00, specialist $60.00, emergency $150.00
- Physical therapy visits
- 21 of 20 used
Provider
Billing and rendering
- Billing provider
- Harbor Rehabilitation CenterPhysical Therapy · taxonomy 225100000X
- NPI
- 5301440876
- Network
- In network
- Rendering NPI
- 6706609511
- Location
- Denver, CO · TIN 55-4519384
- Authorisation / referral
- none / REF828025
Service lines
CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line
| Line | Code | Description | Mod. | Units | Dx | Billed | Allowed | Member | Plan | Line status |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 97110 | Therapeutic exercise, 15 minutes | — | 2 | 1 | $168.00 | $104.16 | — | — | DeniedLIM |
| 2 | 97140 | Manual therapy, 15 minutes | — | 1 | 1 | $89.00 | $55.18 | — | — | DeniedLIM |
| Totals | $257.00 | $159.34 | — | — | ||||||
- 1. M54.50 Low back pain, unspecifiedprincipal
- 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
- Patient account
- PA-764642
- Frequency code
- 1 (original)
- Accident
- No
- DRG
- —
- Admit / discharge
- —
- Landed
- 2026-10-21 13:43
Rules engine
CLAIMS-ADJ v1: 11 checks, 1 needing attention
| Check | Result | Code | Detail |
|---|---|---|---|
| Member identity | Pass | Attached to MBR-004026 (verified, link confidence 0.99). | |
| Eligibility | Pass | Active on 2025-12-26: NAVIGATE-HMO (HMO), effective 2025-04-01. | |
| Timely filing | Pass | Received 18 days after service (limit 90). | |
| Duplicate check | Pass | No matching prior claim in the duplicate window. | |
| Prior authorisation | Pass | No line requires precertification. | |
| Provider network | Pass | In-network provider Harbor Rehabilitation Center (5301440876). | |
| Medical necessity | Pass | Diagnosis supports the procedures billed. | |
| Bundling (NCCI) | Pass | No bundling conflicts. | |
| Benefit limits | Fail | LIM | Physical therapy visits used 21 of 20 for the plan year. Benefit limit reached |
| Completeness | Pass | Required documentation present. | |
| High-dollar review | Pass | Within the auto-adjudication ceiling. |
Notes
Provider, system and examiner notes on this claim
- ClinicalProvider: Harbor Rehabilitation Center2025-12-26 17:42
Patient seen for low back pain, unspecified.
- SystemSystem: Claims system2026-01-13 01:45
Member has used the annual physical-therapy visit benefit for the plan year.
- AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-01-13 14:17
Reviewed with the member's history on file. Holding for the items listed above.
Attachments
Documents received with the claim
Claim history
Every event on this claim, sealed in the audit chain
- Rules engineDenied2026-10-21 13:43Benefit limits: Physical therapy visits used 21 of 20 for the plan year.
Other claims for this member
Same resolved identity
| Claim | Service | Provider | Billed | Status |
|---|---|---|---|---|
| CLM-2026-007798 | 2026-07-29 | Pinecrest Diagnostic Imaging | $2,435.00 | Approved |
| CLM-2026-028833 | 2026-03-18 | Northgate Orthopedic Specialists | $37,075.00 | Needs review |
| CLM-2026-028832 | 2026-03-18 | Pinecrest Bone and Joint Center | $37,075.00 | Needs review |
AI recommendation
assist mode · apac.amazon.nova-pro-v1:0
Examiner decision
Denied by Claims rules engine; an examiner may still override
Evaluation truth
Hidden label from the synthetic generator; never shown to the model
Annual visit limit exhausted.