Claims workbench/CLM-2026-015226

Institutional claim · UB-04 · Provider portal

CLM-2026-015226

Lakeside Imaging Center, Radiology. Service 2025-12-06 at outpatient hospital (POS 22). Received 2026-01-20.

PendedIdentity on hold: CASE-000662

Billed

$2,076.00

1 line

Allowed

$1,141.80

if approved

Plan pays

—

Pended

Member owes

—

copay / deductible / 20% coinsurance

Rules engine

Pend

IDQ

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Juan Castro
Member ID: none on golden record
Date of birth: 1978-08-01
Identity: Provisional1 records, confidence 1.00
Claim record: CLMCLM-400439
Relationship: Self

Coverage and accumulators

Found by name and date of birth

Plan: CHOICE-PLUS-PPO PPO group GRP-5662
Coverage period: 2025-01-01 to present
Deductible: $176.93 of $500.0035%
Out-of-pocket maximum: $34.14 of $1,000.003%
Copays: office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits: 11 of 20 used

Provider

Billing and rendering

Billing provider: Lakeside Imaging Center
Radiology · taxonomy 2085R0202X
NPI: 3836779710
Network: In network
Rendering NPI: 3836779710
Location: Nashville, TN · TIN 29-1460766
Authorisation / referral: PA2025157420 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	70553 rev 0610	MRI brain with and without contrast	—	1	1	$2,076.00	$1,141.80	—	—	PendedIDQ
Totals						$2,076.00	$1,141.80	—	—

Diagnoses (ICD-10-CM)

1. Z12.31 Encounter for screening mammogram for malignant neoplasm of breastprincipal
2. R07.9 Chest pain, unspecified

Claim header

Patient account: PA-193100
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

Check	Result	Code	Detail
Member identity	Fail	IDQ	Member record is in open steward case CASE-000662; payment withheld until the identity is confirmed. Member identity under steward review
Eligibility	Note		Active on 2025-12-06: NULL (PPO), effective 2025-01-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filing	Pass		Received 45 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		Authorisation PA2025157420 on file for 70553.
Provider network	Pass		In-network provider Lakeside Imaging Center (3836779710).
Medical necessity	Review	CO50	70553 billed with routine diagnosis Z12.31; clinical notes must support necessity. Not medically necessary per payer policy
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Lakeside Imaging Center2025-12-06 18:37
Follow-up for encounter for screening mammogram for malignant neoplasm of breast. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

Prior auth letterPA2025157420_approval.pdf2 pages
Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-12-06 to 2026-03-06.
Itemized billitemized_PA-193100.pdf7 pages
Itemised statement totalling $2076.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

Rules enginePended2026-10-21 13:43
Member identity: Member record is in open steward case CASE-000662; payment withheld until the identity is confirmed. Eligibility: Active on 2025-12-06: NULL (PPO), effective 2025-01-01. Coverage found by name and date of birth because the claim carried no usable member ID. Medical necessity: 70553 billed with routine diagnosis Z12.31; clinical notes must support necessity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.

Review queue Member identity