Claims workbench/CLM-2026-016435
Institutional claim · UB-04 · Paper

CLM-2026-016435

Unity Internal Medicine Associates, Internal Medicine. Service 2026-06-20 at outpatient hospital (POS 22). Received 2026-06-28.

DeniedOut of networkIdentity on hold: CASE-003474
Billed
$2,842.00
1 line
Allowed
$1,278.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1961-10-07
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-405919
Relationship
Self

Coverage and accumulators

Found by name and date of birth

Plan
SELECT-EPO EPO group GRP-2176
Coverage period
2023-07-01 to present
Deductible
$443.03 of $500.0089%
Out-of-pocket maximum
$389.72 of $1,000.0039%
Copays
office $30.00, specialist $75.00, emergency $250.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Unity Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
8984483692
Network
Out of network
Rendering NPI
5339734209
Location
Atlanta, GA · TIN 10-7193981
Authorisation / referral
PA2025253618 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,842.00$1,278.90——DeniedCO204
Totals$2,842.00$1,278.90——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-506695
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 4 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003474; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-06-20: SELECT-EPO (EPO), effective 2023-07-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025253618 on file for 70553.
Provider networkFailCO204Billing provider 8984483692 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Internal Medicine Associates2026-06-20 11:41

    Follow-up for encounter for general adult medical examination without abnormal findings. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-28 04:52

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-06-28 17:22

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterPA2025253618_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2026-06-20 to 2026-09-18.

  • Itemized billitemized_PA-506695.pdf5 pages

    Itemised statement totalling $2842.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-003474; payment withheld until the identity is confirmed. Eligibility: Active on 2026-06-20: SELECT-EPO (EPO), effective 2023-07-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Billing provider 8984483692 is out of network and the EPO plan has no out-of-network benefit. Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.